COMMITTED TO THE SERVICE
WE PROVIDE 24-7 SUPPORT ON OUR WEB FORM AND SPECIAL SERVICE PHONES.
We know that being always available for our clients is part of the reason why they choose us and continue to choose us after years of work. Through exclusive channels to our clients we provide 24-7 support.
Learn about our support plans today.
Crestpack TRAINING PROGRAM
Crestpack offers its clients the opportunity to train their operators and maintenance personnel to ensure efficient use and optimal maintenance of the machines purchased.
This training is carried out directly at the client’s premises or, taking advantage of the latest technologies, with remote options that optimize service costs. Thus, each operator can learn in detail the specifications and procedures of each piece of equipment. In addition, each course includes detailed technical documentation that guides participants step by step through key maintenance and safe use operations.
Available for the brands we work with and as an exclusive service for our clients.
Crestpack highly qualified technical staff, committed to continuously updating their knowledge, provides technical courses throughout the year in Spanish and English, and at different levels, training dozens of operators in Mexico and the United States annually.
DIGITAL SEMINARS
INTENSIFICATION OF ONLINE COURSES DURING THE PANDEMIC
The recent Covid-19 pandemic provided Crestpack with the opportunity to significantly strengthen and expand its online courses. The success of these programs, widely appreciated by all users, has been made possible thanks to the implementation of a specialized portal and a state-of-the-art training tool, specifically designed to offer effective and accessible learning from anywhere.
Technical documentation
CREST TECHNICAL TRAINING FOR OPERATORS AND MAINTENANCE
Crestpack offers specialized training programs for operators and maintenance technicians with the same standards and certifications as the industry-leading brands we work with. This training is available for all the brands we distribute, ensuring that your staff is prepared to operate and maintain the equipment safely and efficiently.
TECHNICAL DOCUMENTATION AND INTEGRATED SUPPORT
Crestpack has developed a comprehensive database with detailed technical documentation for each piece of equipment, including user and maintenance manuals, wiring diagrams, spare parts lists and updated software versions. This technical information archive is available online through a dedicated portal, accessible to our distribution network and authorized customers, providing ongoing support at every stage of the equipment’s life cycle.
AVAILABLE FOR:
All brands and equipment in our portfolio, including packaging systems, wrappers and palletizers.
With this level of support and training, Eurotecsa ensures that its staff can carry out rapid and effective interventions, minimising downtime and maximising operational efficiency. For more information on our training and access to technical documentation, please contact us or visit our dedicated portal.
Other services
Visit the Service & Support section to open all Crestpack services:
